SHIP TO STORE

Free Shipping When You Buy Online, Ship to Store

No minimum purchase. Subject to product availability. Some exceptions apply.

How it Works

1

Buy Online

Choose your item, set your store, and select ‘Ship to Store’ when making your purchase. Note: Only available on select items.

2

Look for an Email and Go

We’ll let you know when your order has arrived at the store, so you know when to go pick it up! This usually takes between 5-10 business days after order placement.

3

Choose In-Store or Curbside

At the store, follow the email prompts and choose to come in for your order or have it brought to your car

4

Someone Else Picking It Up?

Add an additional person to your Ship-to-Store order when you’re checking out. You will both receive an email when the order is ready for pickup.

Terms and Conditions

Some items ordered online may be available to ship to a store of your choice. If an item is available for Ship-to-Store, you will be presented with the option to do so when selecting your item for purchase. Most items available for the Ship-to-Store service are available for pickup within 5-10 business days of placing your order. After placing your order, we will send you a confirmation email, followed by a second email when your order has arrived at the store and is ready for pickup.


All pickup times are estimates. While we strive to meet all pickup times as quoted, DICK’S does not make any guarantee that your order will be available at a specific time. DICK’S will not have any liability for order delays.

Frequently Asked Questions

You can see if a product is available to ship to store on the product details page. Once you have set your store and selected the product size and color, the page will display if the item is available to ship to your store. This is shown directly above the Add to Cart button. If you want to see if your product is available for pickup today or for ship to store at a different store, click the Change Store link.


Some products are not eligible for Ship-to-Store.

Your product will typically be ready for pickup within 5-10 business days of placing your order.

We will email you when your order is ready at the store. If you are opted into text messages, you will receive Order Alerts via text in addition to email.

You will need two things to pick up your order at DICK’S Sporting Goods:

  • A valid driver’s license or photo ID
  • Your Ready for Pick Up email (on your phone or printed out)


Check your “Ready for Pickup” email for instructions on how to pick up an order at your store. For Curbside Pickup, look for dedicated parking signs. For In-Store Pickup, look for signage for the dedicated Order Pickup area or find an associate for assistance.


Curbside:


In-Store:


Check-In through email or text utilizing the link in your “ready for pickup” email or text message. Choose Curbside or In-Store Pickup and enter your information to assist us in finding you quickly!

A DICK’S Sporting Goods associate will bring your order to you shortly after this information is received.

Yes, you can designate an alternate pickup person in checkout by checking the box "Add additional person to pickup order." You and your alternate will receive an email when your order is ready for pickup, and either person can pick up the order from the store.

Check your junk or promotions folder to make sure it isn’t there. If you still cannot locate a Ready for Pick Up email, please contact our Customer Service team at 1-877-846-9997.

You have four days from order placement to pick up your order with the option to extend your pickup window by another four days via text or email, if you need more time.

We will cancel orders that are not picked up within your pickup window (standard window is four days unless you choose to utilize the one-time extension via text or email). You will not be charged for the order.


You may see an authorization hold on your account in the amount of the purchase, but that will drop off in accordance with your financial institution upon cancellation.


While the amount of time you have to cancel your order is limited (30 minutes from ordering), you can follow these steps to request a cancellation:

  • Log in to My Account on DICKS.com or go to the Order Tracking page.
  • If the order can be cancelled, you will see a Cancel Order button next to the order.
  • If you cancel an order, you will receive an email confirming the order is cancelled. You will not be charged for the order.
  • Please note that your entire order will be cancelled. If you still want other products in the cancelled order, you’ll have to purchase those products again in a new order.

The store begins to work on your order as soon as they receive the order notification. If your order has already been processed, simply don’t pick it up and it will automatically be cancelled after four days. If you do not want to wait the four days, you can call your local store and ask them to cancel the pickup order.